[Aug 17, 2026] Get Latest and 100% Accurate Order-Management-Administrator Exam Questions [Q63-Q78]

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[Aug 17, 2026] Get Latest and 100% Accurate Order-Management-Administrator Exam Questions

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NEW QUESTION # 63
Which objects can a Process Exception be related to?

  • A. Order Summary, Fulfillment Order
  • B. Order Details, Fulfillment Order, Payment Invoice
  • C. Order Summary, Order Details, Fulfillment Order
  • D. Order Summary, Fulfillment Order, Payment Invoice

Answer: A


NEW QUESTION # 64
A company's service learn should not see Process Exceptions on any Order Summaries. How can an administrator meet these requirements?

  • A. Modify the service team profiles to remove access to the lightning component and all associated Apex classes
  • B. Modify the Order Summary page layout to remove visibility to the Process Exception component for Service team profiles
  • C. Create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component. Activate the lightning record page by profile for all Service team profiles.
  • D. Add a filter to the Process Exception component on the Order Summary lightning record page to hide the component for the service team's Profile

Answer: C

Explanation:
The best way for the administrator to meet these requirements is to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component. Activate the lightning record page by profile for all Service team profiles. A Process Exception is a record that represents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object, and it contains information such as the exception type, status, message, etc. The Process Exceptions component is a standard component that displays process exceptions related to an order on its record page. The administrator can use the Lightning App Builder to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component from the page layout. The administrator can then activate the lightning record page by profile for all Service team profiles, so that they do not see Process Exceptions on any Order Summaries. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_process_exception.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.om_process_exceptions_component.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_assign_lex_pages.htm&type=5


NEW QUESTION # 65
The Ensure Funds process works on which set of Order Items?

  • A. All Sales Order Items
  • B. Only the items passed into the Ensure Funds method
  • C. Only the items with a status of Waiting Payment
  • D. All Items within a delivery group
  • E. Only the items on the Fulfillment Order passed into the Ensure Funds method

Answer: B

Explanation:
The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can pass any Order Items into this method, regardless of their status or delivery group. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5


NEW QUESTION # 66
Where can an administrator find the Billing Customer Name as it relates to an Order Summary?

  • A. Order Summary Lookup (Account) Contact.BillToAccountId
  • B. Order Summary Lookup (Account) BillToAccountId
  • C. Order Summary Lookup (Payment) Billing Name
  • D. Order Summary Lookup (Contact) BillToContactId

Answer: D


NEW QUESTION # 67
What are two ways an administrator can query Order Summaries using APIs in Workbench?

  • A. Invocable API
  • B. Composite API
  • C. Platform API
  • D. Apex API
  • E. Connect API

Answer: B,C

Explanation:
Two ways that an administrator can query Order Summaries using APIs in Workbench are:
Platform API. The Platform API is a set of REST and SOAP APIs that allow developers to access data and functionality in Salesforce from external systems. The Platform API includes various resources and operations for querying, creating, updating, or deleting records in Salesforce, such as Order Summaries. The administrator can use the Platform API in Workbench by selecting the REST Explorer or SOAP Explorer tabs, and entering the appropriate request URL and parameters.
Composite API. The Composite API is a type of REST API that allows developers to execute multiple subrequests in a single HTTP request. The Composite API includes various resources and operations for batching, tree, sObject collections, or transactions in Salesforce, such as Order Summaries. The administrator can use the Composite API in Workbench by selecting the REST Explorer tab, and entering the appropriate request URL and JSON body.
Verified Reference: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_composite.htm


NEW QUESTION # 68
Which two practices ate needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects?

  • A. The names must be an exact match
  • B. The types must match within reason
  • C. The types must be an exact match (i.e. String to String)
  • D. The names must only contain letters and underscores

Answer: A,B

Explanation:
Explanation
Two practices that are needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects are:
The types must match within reason. The data type of the custom attribute in Order Management must match or be compatible with the data type of the corresponding attribute in the external system, such as B2C Commerce or B2B Commerce. For example, if the attribute is a string in B2C Commerce, it must also be a string in Order Management.
The names must be an exact match. The name of the custom attribute in Order Management must be exactly the same as the name of the corresponding attribute in the external system, including capitalization and punctuation. Forexample, if the attribute is named "kitItem" in B2C Commerce, it must also be named "kitItem" in Order Management.
Verified References:
https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManage


NEW QUESTION # 69
Order Allocation should work on Order Items in which status?

  • A. Awaiting Allocation
  • B. Pending
  • C. Ordered
  • D. created

Answer: A

Explanation:
Order Allocation should work onOrder Items in Awaiting Allocation status. This status indicates that the Order Item has been confirmed by the customer and is ready to be allocated to a Fulfillment Order based on routing rules and inventory availability. Verified References:https://help.salesforce.com/s/articleView?id=sf.
order_management_order_item_status.htm&type=5


NEW QUESTION # 70
A customer wants to change the layout of the out of the box Order Summary Lightning Record Page to three columns instead of two. How can an administrator satisfy this requirement?

  • A. Change the page layout template to Three Regions in the layout editor
  • B. Create a new Lightning Record Page and select the ThreeRegions template
  • C. Add another column component lo the existing Lightning Record Page
  • D. Edit the Lightning Record Page and change the Template lo Three Regions

Answer: D

Explanation:
The bestway for the administrator to satisfy this requirement is to edit the Lightning Record Page and change the Template to Three Regions. A Lightning Record Page is a type of page that displays details and related information about a specific record in Lightning Experience or Salesforce mobile app. A Lightning Record Page can be customized using the Lightning App Builder, which is a tool that allows administrators to drag and drop components onto a page layout. A Template is a predefined layout that determines how components are arranged on a page. A Three Regions template is a type of template that divides the page into three columns or regions. The administrator can edit the Lightning Record Page for the Order Summary object, and change the Template to Three Regions in the Lightning App Builder. Verified References: https://help.
salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm&type=5https://help.
salesforce.com/s/articleView?id=sf.lightning_app_builder_templates.htm&type=5


NEW QUESTION # 71
What is the required amount of test code coverage when deploying an Apex class?

  • A. 0.75
  • B. 0.65
  • C. 0.55
  • D. 0.85

Answer: A

Explanation:
The required amount of test code coverage when deploying an Apex class is 75%. This means that at least 75% of the Apex code must be covered by unit tests, and all of those tests must complete successfully. Verified Reference: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_deploying_ant_deploy.htm


NEW QUESTION # 72
After deploying a new Lightning Web Component to an org, what should an administrator do to add the component to a Lightning Record Page?

  • A. Create a Metadata API (MDAPI) conversion file with the Command Line interface (CLI) then go to the page and adjust the positioning
  • B. Navigate to the Page, Click on the "Custom Component Editor," Click "Publish" on the new component in the list and adjust the positioning
  • C. Go to the page, edit it and drag the new component onto the page
  • D. Go to Deploy LWC in Setup

Answer: C


NEW QUESTION # 73
What are two items that an administrator should consider when building out a flow for one location vs multiple locations?

  • A. Having multiple locationsmandates writing custom Apex code
  • B. Multiple locations can lead to limit exceptions
  • C. Multiple locations will introduce nested loops which can make the canvas substantially larger
  • D. A default warehouse location should be set first in flows handling multiple locations

Answer: B,C

Explanation:
When building a flow for multiple locations, an administrator should consider the following challenges:
Multiple locations will introduce nested loops which can make the canvas substantially larger. For example, a flow that handles multiple fulfillment orders per order and multiple fulfillment order lines per fulfillment order will need to loop through both levels of records. This can make the flow more complex and harder to maintain.
Multiple locations can lead to limit exceptions. For example, a flow that queries or updates a large number of records across multiple locations may hit the SOQL query limit or the DML statement limit. To avoid this, an administrator should use bulkified actions and optimize the flow performance. References: Order Fulfillment Flows, [Flow Performance Best Practices]


NEW QUESTION # 74
What are two items that an administrator should consider when building out a flow for one location vs multiple locations?

  • A. Multiple locations can lead to limit exceptions
  • B. Multiple locations will introduce nested loops which can make the canvas substantially larger
  • C. Having multiple locations mandates writing custom Apex code
  • D. A default warehouse location should be set first in flows handling multiple locations

Answer: A,B

Explanation:
When building a flow for multiple locations, an administrator should consider the following challenges:
Multiple locations will introduce nested loops which can make the canvas substantially larger. For example, a flow that handles multiple fulfillment orders per order and multiple fulfillment order lines per fulfillment order will need to loop through both levels of records. This can make the flow more complex and harder to maintain.
Multiple locations can lead to limit exceptions. For example, a flow that queries or updates a large number of records across multiple locations may hit the SOQL query limit or the DML statement limit. To avoid this, an administrator should use bulkified actions and optimize the flow performance. Reference: Order Fulfillment Flows, [Flow Performance Best Practices]


NEW QUESTION # 75
A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products. Which objects will be created in Order Management?

  • A. A Cancel Order object and Return Order object
  • B. A Change Order object and Cancel Order Object
  • C. A Return Order object and Change Order object
  • D. The Order Summary object and Change Order object

Answer: C

Explanation:
Explanation
The objects that will be created in Order Management when a customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management, and then returns one of the products are:
A Return Order object. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
A Change Order object. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5


NEW QUESTION # 76
A company has an external system that stores client accounting data but they want to be able to search for this data within Salesforce. What three steps should the administrator take to implement this functionality?

  • A. Create an automated data capture (or the external system
  • B. Create an External Object for each fable of accounting data in the external system
  • C. Create an Indirect Lookup field to connect to the Account
  • D. Create an automated import of the external data using the Job Scheduler
  • E. Create an External Data Source pointing to the external system's database

Answer: B,C,E

Explanation:
Three steps that the administrator should take to implement this functionality are:
Create an External Data Source pointing to the external system's database. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or 4.0 adapters, which support read-only access to data in relational databases.
Create an External Object for each table of accounting data in the external system. An External Object is a type of custom object that maps to a table in an external system. The administrator can create an External Object for each table of accounting data that they want to access from Salesforce, and define its fields and relationships accordingly.
Create an Indirect Lookup field to connect to the Account. An Indirect Lookup field is a type of custom field that links a child External Object record to a parent standard or custom object record. The administrator can create an Indirect Lookup field on the External Object that references the Account object, and specify the external column name and value that match the Account ID.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.external_object_relationships.htm&type=5


NEW QUESTION # 77
Which three steps should an administrator take to set up a mock payment gateway in a new org?

  • A. Create a Payment Gateway
  • B. Create a Trusted Site Entry
  • C. Create a Named Credential
  • D. Create a CORS (Cross-Origin Resource Sharing) entry
  • E. Create a Payment Provider

Answer: A,C,E

Explanation:
To set up a mock payment gateway in a new org, an administrator should take the following steps:
Create a Payment Provider: This is a custom metadata type that defines the configuration and behavior of a payment gateway. A payment provider specifies the name, type, class, and endpoint of the payment gateway.
Create a Named Credential: This is a Salesforce feature that securely stores authentication information for connecting to external services. A named credential specifies the URL, identity type, authentication protocol, and certificate of the payment gateway.
Create a Payment Gateway: This is a custom object that represents an instance of a payment provider. A payment gateway references a payment provider and a named credential, and defines additional settings such as currency, mode, and timeout. Reference: Salesforce Payments and Order Management, [Named Credentials]


NEW QUESTION # 78
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