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Exam Code: 72400X
Exam Name: Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam
Updated: Aug 19, 2026
Q & A: 60 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: Avaya Equinox / Team Engagement Solutions | - Collaboration architecture
|
| Topic 2: Avaya Aura Presence Services & Messaging | - IM and multimedia messaging
|
| Topic 3: Avaya IX Workplace Clients & Device Services | - Avaya Aura Device Services (AADS)
|
| Topic 4: Avaya Aura Core Communication Components | - Session Manager & Communication Manager
|
1. When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?
A) Log files will not be content indexed.
B) Log files will be content indexed.
C) Log files will be combined into a single archive.
D) Log files are not combined into a single file and can be reviewed in situ.
2. Users can register their Avaya IXTM Workplace client, whether they are located inside the Enterprise or connecting from a public network, without the need to modify client settings.
Which DNS feature makes this possible?
A) Zone Groups
B) Auto-Resolved Alias Records
C) Redirect Domain Requests
D) Split Horizon
3. Which three call flow steps apply to Avaya IXTM Workplace for Web Client? (Choose three.)
A) Obtain Dynamic Configuration from SM.
B) Register and use SIP Signaling with Communication Manager.
C) Obtain Dynamic Configuration from AADS.
D) Exchange Instant Messages with Presence Services via HTTPS.
E) Exchange HTTPS Signaling with Avaya Aura Web Gateway (AAWG).
4. An Avaya support engineer has advised the customer to use the Diagnostic feature of the Avaya IX Workplace Client for Windows to collect the client log files and attach them to an email message to Avaya Support.
Where in the Avaya IX Workplace Client for Windows can the customer generate an email message with an attached zip archive of the Client logs?
A) Select Settings > Log Pack and then click on Report a Problem.
B) Select Settings > Logs and then click on Report a Problem.
C) Select Settings > Trouble Ticket and then click on Report a Problem.
D) Select Settings > Support and then click on Report a Problem.
5. When troubleshooting Avaya Breeze issues, which three components provide a good starting point when checking status? (Choose three.)
A) Breeze Server Instance
B) Breeze Cluster
C) Breeze Serviceability Agent
D) Breeze Snap-In (Service)
E) Breeze Status alarm Log
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B,C,D | Question # 4 Answer: B | Question # 5 Answer: A,B,D |
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