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Avaya APSS Unified Communications Online Test Sample Questions:

1. The Avaya Flare@ Experience provides a multi modal collaboration environment. What does clicking on the collaboration button on your Avaya Flare Experience interface allow you to do?

A) Send an email to an enterprise user.
B) Send an instant message to an enterprise user.
C) Start a web collaboration session so that you can share and see content.
D) View your last calls received.

2. You are in discussions with an Avaya customer who has expressed interest in customizing the interactions of their call centers. You have mentioned that the Avaya Aura8 Collaboration Environment is a secure, cost-efficient development platform. What are two additional statements that you might share with the customer? (Choose two.)

A) Avaya Aura* Collaboration Environment is a closed development environment
B) Avaya Aura* Collaboration Environment requires extensive communications development skills that Avaya Professional Services can provide
C) Avaya Aura* Collaboration Environment integrates Unified Communications and contact center resources with business applications and workflows
D) Avaya Aura* Collaboration Environment does NOT require prior communications development skills

3. Which two of the following Avaya products support the Avaya Flare@ Experience operational capabilities? (Choose two.)

A) Avaya Aura@ Conferencing
B) Avaya Aura@ core communications architecture
C) Avaya one-X
D) Avaya VDI Communicator

4. One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)

A) The Company can easily track and locate the end user.
B) The end user's privacy is protected as the business number is published and displayed to callers.
C) Customers aren't confused or frustrated they need just one number to reach staff.
D) The end user's calls are private and secure by using the automatic encryption feature.

Solutions: