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Salesforce Sales-Con-201 : Salesforce Certified Sales Cloud Consultant
Exam Code: Sales-Con-201
Exam Name: Salesforce Certified Sales Cloud Consultant
Updated: Oct 12, 2026
Q & A: 228 Questions and Answers
Sales-Con-201 Free Demo download
About Salesforce Sales-Con-201 Exam
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Lifecycle | 23% | - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Design reports and dashboards based on KPIs |
| Topic 2: Implementation Strategies | 15% | - Translate business requirements and KPIs into Sales Cloud solutions - Align sales processes with organizational goals - Plan deployment and post-implementation improvements |
| Topic 3: Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Project management and delivery lifecycle - Facilitate successful engagements and adoption |
| Topic 4: Practical Application of Sales Cloud Expertise | 33% | - Leverage Campaigns and integration tools - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Build end-to-end sales processes from Lead to Close - Configure Products, Price Books, Quotes, and multi-currency settings |
| Topic 5: Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Topic 6: Data Management | 15% | - Data migration and integration considerations - Manage data governance and maintenance - Ensure data quality and scalability |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Question #1
The sales manager at Cloud Kicks has proposed that the consultant hold a discovery meeting with 250 employees who use Sales Cloud currently to gain information to improve adoption.
Which approach should the consultant recommend to the sales manager to meet this goal efficiently?
- A. Meet with a large group of employees to listen to their feedback.
- B. Send a survey to all employees asking for a list of desired changes.
- C. Ask all employees to email their ideas and feedback to the consultant.
Correct Answer: B 🗳️
Question #2
Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate. Which additional key metric should the consultant recommend?
- A. Cases closed in the last 30 days
- B. Events synchronized in the last 30 days
- C. Opportunities created in the last 30 days
Correct Answer: C 🗳️
Question #3
Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned. Which solution should the consultant recommend when CK sets up the new account process?
- A. Assign the Modify All Data permission to the user.
- B. Add the user to a separate role at the lowest level of the role hierarchy.
- C. Place the user in 4 separate role at the highest level! of the role hierarchy.
Correct Answer: B 🗳️
Question #4
Cloud Kicks recently launched Sales Cloud. Admins need to know the pages with the highest traffic. Which option should a consultant recommend to meet this requirement?
- A. Create a custom report based on Lightning Usage By Browser Metrics.
- B. Create a custom report based on Lightning Exit By Page Metrics.
- C. Install the Salesforce Adoption Dashboards package from AppExchange.
Correct Answer: C 🗳️
Question #5
Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data. Which consideration should the consultant take into account?
- A. Salesforce Connect allows real-time access to current data.
- B. Salesforce Connect External Objects count against the limit of custom objects.
- C. Salesforce Connect should be used with on-premises data systems.
Correct Answer: A 🗳️
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