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IBM A2010-591 Exam Syllabus Topics:

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

Question 1

Which statement is true about Key Performance Indicators (KPIs)?

A. KPIs must be specific, measurable, achievable, realistic, and timely (SMART).
B. KPIs should always be measured by percentage.
C. KPIs are defined according to the IT customer requirements.
D. KPIs always have to be adjusted to match the customer's actual status.

Question 2

While performing the solution assurance review, what are the key areas that should be verified?

A. If the customer has certified personnel to administer the solution after it is deployed
B. If the customer has competitive products deployed
C. If the design includes IBM Tivoli Storage Manager to back up the solution components
D. If the design meets the functional, performance, and scalability requirements

Question 3

A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and production?

A. The required number of all licenses is doubled because the development environment does not require separate licenses.
B. The required number of all licenses is tripled.
C. Only TADDM licenses are tripled.
D. The required licenses number does not change.

Question 4

A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?

A. IBM Tivoli Service Automation Manager
B. IBM Tivoli Integration Composer
C. IBM SmartCloud Control Desk
D. IBM Tivoli Monitoring Agent Builder

Question 5

Why is it important to define Key Performance Indicators (KPIs) for processes in the solution design phase?

A. KPIs track project success and if the promised value is delivered.
B. KPIs definitions are mandatory fields during product installation and without them the installation cannot progress.
C. KPIs document the solution performance and indicate whether hardware needs to be upgraded.
D. KPIs take a long time to implement in a GUI so they must be defined early in the project.

Solutions: