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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?

A. director of performance testing
B. director of operations
C. director of mobile applications
D. director of applications monitoring

Question 2

Which HP Operations Analytics tool was purpose-built to use big data analytics to deliver industry-leading speed for real time analytics?

A. Service Health Reporter
B. Service Health Analyzer
C. Run time service model
D. Vertica

Question 3

What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A. Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
B. Identifying the customers' pain points and their associated compelling events or manifestations.
C. Identifying competitors who are engaging with the customers.
D. Highlighting the customers' ITIL Service Management issues.

Question 4

Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?

A. "bring your own device" best practices
B. mobile application monitoring
C. Dev/Ops cooperative relationship
D. cloud application monitoring

Question 5

With which HP APM persona should a salesperson discuss diagnosing application performance issues before the application is released into production?

A. director of performance testing
B. director of operations
C. director of mobile applications
D. director of applications monitoring

Solutions: