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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

Question 1

An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

A. Add a set of optional actions to the case workflow.
B. Add a button for each profile page to each assignment.
C. Add an optional process to the case workflow.
D. Add an alternate stage to the case life cycle.

Question 2

In designing your application, you want to apply consistent visual styles to all parts of the application.
How do you meet this requirement?

A. Specify a skin in the application rule.
B. Apply styles to the screen layout.
C. Specify a skin in the harness rule.
D. Use the Live Ul tool to select the skin rule.

Question 3

A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title. How do you configure the form?

A. Add an autocomplete control and source the data from the clipboard work page.
B. Add a drop-down control arid source the data from the property value used in the control.
C. Add a drop-down control and Source the data using a data page.
C Add an autocomplete control and Source the data using a data page.

Question 4

You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

A. Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
B. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
C. Route the assignment to the skilled group for the beta release when the request is for the beta release.
Otherwise, route the assignment to the warranty resolution group.
D. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

Question 5

An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data. How is the Conversation preference data type sourced?

A. External system of record
B. Local system of record
C. No system of record

Solutions: