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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Which architectural approach is used to develop a single application as a suite of small services?

A) Monolithic Architecture
B) Genesys Cloud Salesforce Architecture
C) Microservices Architecture
D) Single Core Architecture

2. What type of trunk would you create to connect to an AudioCodes Mediant gateway?

A) WebRTC phone trunk
B) SIP phone trunk
C) Network interface trunk
D) External trunk

3. Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)

A) You must have the basic profile data for the users at the new location.
B) You must have images of all the users located at the new location.
C) You must know what groups to create for the new location.
D) You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
E) You must have Admin rights for Genesys Cloud

4. What type of trunk would you configure to connect to AudioCodes phones?

A) Phone trunk
B) WebRTC phone trunk
C) Network interface trunk
D) External trunk

5. Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

A) Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.
B) The education information can be verified against the human resources database.
C) When employees have free time, they can review biographies of their peers.
D) The profile information can be used to keep LinkedIn information updated.

Solutions: