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Salesforce Plat-Arch-201 Exam Syllabus Topics:

Salesforce Certified Platform Data Architect Sample Questions:

Question 1

Ursa Major Solar's legacy system has a quarterly accounts receivable report that compiles data from the following:
- Accounts
- Contacts
- Opportunities
- Orders
- Order Line Items
Which issue will an architect have when implemented this in Salesforce?

A. Salesforce does NOT allow more than four objects in a single report type.
B. Custom report types CANNOT contain Opportunity data.
C. A report CANNOT contain data from Accounts and Contacts.
D. Salesforce does NOT support Orders or Order Line Items.

Question 2

Northern Trail Outfitters (NTO) has recently implemented Salesforce to track opportunities across all their regions. NTO sales teams across all regions have historically managed their sales process in Microsoft Excel. NTO sales teams are complaining that their data from the Excel files were not migrated as part of the implementation and NTO is now facing low Salesforce adoption.
What should a data architect recommend to increase Salesforce adoption?

A. Create a chatter group and upload all Excel files to the group.
B. Load data in external database and provide access to database to sales users.
C. Define a standard mapping and train sales users to import opportunity data.
D. Use the Excel connector to Salesforce to sync data from individual Excel files.

Question 3

A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity:
1. Point-of-sale system: All purchases for a customer
2. Salesforce: Ail customer service activity and sales activities for a customer
3. Mobile app: All bookings, preferences, and browser activity for a customer
4. Marketing: All email, SMS, and social campaigns for a customer
Customer service agents using Salesforce would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

A. Periodically upload summary information in Salesforce to build a 360-degree view.
B. Migrate customer activities fro, all four system into Salesforce.
C. Explore external data sources in Salesforce to build a 360-degree view of the customer.
D. Use a customer data mart to create the 360-degree view of the customer.

Question 4

Universal Containers (UC) has 50 million customers and stores customer order history on an ERP system. UC also uses Salesforce to manage opportunities and customer support.
In order to provide seamless customer support, UC would like to see the customer's order history when viewing the customer record during a sales or support call.
What should a data architect do in order to provide this functionality, while preserving the user experience?

A. Import the order history into a custom Salesforce object, update nightly
B. Use Salesforce Connect and an external object to display the order history in Salesforce
C. Use an Apex callout to populate a text area field for displaying the order history.
D. Embed the ERP system in an iframe and display on a custom tab.

Question 5

Cloud Kicks has the following requirements:
- Data needs to be sent from Salesforce to an external system to
generate invoices from their Order Management System (OMS).
- A Salesforce administrator must be able to customize which fields
will be sent to the external system without changing code.
What are two approaches for fulfilling these requirements? (Choose two.)

A. A Field Set that determines which fields to send in an HTTP callout.
B. Enable the field -level security permissions for the fields to send.
C. A set<sobjectFieldset> to determine which fields to send in an HTTP callout.
D. An Outbound Message to determine which fields to send to the OMS.

Solutions: