You are assigned to an Agile team as a Test Analyst. In most ways, the team seems to be working well.
Iteration planning goes smoothly because the user stories are good quality. Most defects that are found by testing are fixed in the same iteration and those that do go live are not causing significant dissatisfaction amongst stakeholders. However, the team is unhappy because the Defect Removal Efficiency rate, measured for each iteration, is less than 80%.
What would be the MOST effective contribution by you as a TA, to improve the situation?

• A. Reviewing requirements
• B. Participating in retrospectives
• C. Participating in root cause analysis
• D. Defect data collection and evaluation

A system will be developed to support the administration of table-tennis tournaments. The following requirements for the enrolment of entrants have been provided:
R1. High. The administrator shall be able to enter the entrant's name, address, phone number/s (mobile and/or home), email and social media handles. Validation rules for these data items are provided separately.
R2. High. The administrator shall be able to enter the entrant's current world ranking (up to 250) and their relationship with the tournament sponsors (i.e. clothing / equipment / endorsement).
R3. High. The administrator shall be able to enter the entrant's attendance history at previous events (i.e.
finalist / played / withdrew during event / withdrew before event).
R4. Medium. From the entrant's address the system shall derive whether or not the entrant lives locally and, on the basis of that combined with other rules that are provided separately, shall suggest how much of the tournament's overall prize fund should be offered to the entrant as their individual attendance fee.
R5. Low. The administrator should be able to change the suggested attendance fee and the system should then deduct this from the remaining prize fund balance accordingly.
You have been asked to review the requirements using perspective-based reading, from your viewpoint as the TA who will be writing functional correctness system test cases. Assume that the other rules referred to by requirements R1 and R4 have been reviewed and are satisfactorily testable. Which conclusion would you reach?

• A. All of the requirements are fully testable
• B. Three of the requirements are not fully testable
• C. Two of the requirements are not fully testable
• D. One of the requirements is not fully testable

You are a TA in the development of a road traffic control application, which will be installed at busy road junctions, to control the operation of traffic signal lights according to sensors that detect traffic volume. This safety-critical project is still in the early stages of test planning and the project schedule is tight.
The Test Manager has asked you if crowd testing should be included in the project's test strategy. You do NOT think it should. Which limitation of crowd testing MOST influences your view?

• A. Ensuring comprehensive test documentation and managing a large number of findings can be challenging
• B. Sharing software with external testers poses data security and confidentiality risks
• C. Coordinating with testers in various locations and time zones, with cultural differences and language barriers, can be challenging
• D. Testing quality can vary significantly depending on the skills of individual testers

As an experienced Test Analyst, you have been asked to collaborate in usability test sessions for a new shopping cart application. In which way would you BEST contribute to this activity?

• A. Assisting users in verifying that the correct prices have been displayed for items selected
• B. Designing various purchasing scenarios for use during the usability test sessions
• C. Executing purchasing scenarios during the sessions to ensure that accessibility has been addressed
• D. Filling out a WAMMI questionnaire after completion of the usability test sessions

A Customer Relationship Management (CRM) system will be developed for a company that runs a chain of hotels. These are some of the requirements relating to staff in the call center.
* R1. High. An operator shall be able to find and see the details of a customer's booking. The data that may be used for the search include customer name, customer registration number (in the company's loyalty enrolment scheme) and booking reference.
* R2. High. An operator shall be able to amend a customer's booking. The data that may be amended include check-in and check-out dates, hotel, room type and tariff (with / without breakfast).
* R3. High. Before a booking amendment is accepted, the system shall display to the operator any difference in price with respect to the original booking. The operator shall confirm that the customer accepts the revised price and then the system shall record the accepted amendment.
* R4. Medium. Details of the amended booking shall be sent to the customer (see requirements for original customer booking for details).
* R5. High. Details of the extra amount payable shall be sent to the billing system for customer invoicing (see requirements for invoicing of the original customer booking for details).
You have been asked to review these requirements using this checklist:
* Specific - does each requirement deal with only a single aspect of the solution?
* Clear - is each requirement expressed in an unambiguous way with no possibility of interpretation or uncertainty about its meaning?
* Complete - does the set of requirements cover all of the stakeholders' reasonable needs?
* Unique - does each requirement address something that no other requirement also covers?
Assume that the other requirements referred to by R4 and R5 have been reviewed with a satisfactory outcome.
Considering these five requirements, to which checklist items would you answer 'No'?

• A. 1 and 2
• B. 3 and 4
• C. 2 and 3
• D. 1 and 4