ServiceNow CIS-TPRM : Certified Implementation Specialist - Third-party Risk Management

CIS-TPRM real exams

Exam Code: CIS-TPRM

Exam Name: Certified Implementation Specialist - Third-party Risk Management

Updated: Aug 21, 2026

Q & A: 167 Questions and Answers

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About ServiceNow CIS-TPRM Exam

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ServiceNow CIS-TPRM Exam Syllabus Topics:

SectionObjectives
Integration and Automation- Automation workflows
  • 1. Lifecycle automation
    • 2. Notification and task automation
      - Platform integration
      • 1. Integration with ServiceNow GRC
        • 2. Data ingestion from third parties
          Third-party Risk Management Fundamentals- TPRM concepts and lifecycle
          • 1. Risk identification and assessment principles
            • 2. Third-party onboarding process overview
              Reporting and Governance- Audit and compliance
              • 1. Audit trail management
                • 2. Regulatory alignment concepts
                  - Dashboards and reporting
                  • 1. Compliance reporting
                    • 2. Risk dashboards
                      Configuration and Implementation- TPRM application configuration
                      • 1. Core data model and tables
                        • 2. Workflow configuration
                          - Assessment setup
                          • 1. Vendor assessment templates
                            • 2. Questionnaire configuration
                              Risk Assessment and Management- Risk scoring and evaluation
                              • 1. Risk rating methodologies
                                • 2. Inherent vs residual risk
                                  - Issue management
                                  • 1. Escalation processes
                                    • 2. Finding remediation workflows

                                      ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:

                                      1. In managing international third-party contacts, what configuration consideration is critical?
                                      Response:

                                      A) Centralizing all contacts in a single geographic location
                                      B) Accounting for time zone differences and language preferences
                                      C) Limiting contact information to email addresses only
                                      D) Using a universal language for all communications


                                      2. What is a key consideration when developing a Third-party Tiering Configuration strategy?
                                      Response:

                                      A) The ability to downgrade vendors automatically based on performance
                                      B) Prioritizing short-term contracts
                                      C) Relying on third-party self-assessments only
                                      D) Incorporating both qualitative and quantitative risk indicators


                                      3. In TPRM, what is the significance of the "due diligence" phase?
                                      Response:

                                      A) It is the process of collecting detailed information about a third-party before forming a business relationship.
                                      B) It is primarily focused on negotiating service level agreements.
                                      C) It is a legal requirement for all third-party contracts.
                                      D) It involves the continuous monitoring of the third-party,s performance.


                                      4. What is the primary objective of the Third-party Portal Configuration in ServiceNow?
                                      Response:

                                      A) To track the financial transactions of third parties
                                      B) To enable efficient interaction and communication between the organization and its third parties
                                      C) To streamline third-party onboarding processes
                                      D) To store third-party compliance documents


                                      5. Which aspect of Third-party Portal Configuration is essential for ensuring accessibility to all users?
                                      Response:

                                      A) Providing multilingual support based on the user's location
                                      B) Compliance with accessibility standards such as WCAG
                                      C) Limiting access to users with high-level security clearance
                                      D) Customization of the portal,s visual design


                                      Solutions:

                                      Question # 1
                                      Answer: C
                                      Question # 2
                                      Answer: D
                                      Question # 3
                                      Answer: A
                                      Question # 4
                                      Answer: A
                                      Question # 5
                                      Answer: B

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