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Exam Code: 1Z0-1034-21
Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
Updated: Aug 30, 2026
Q & A: 56 Questions and Answers
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| Section | Objectives |
|---|---|
| B2C Service Architecture and Fundamentals | - Oracle B2C Service (Service Cloud) architecture overview
|
| Deployment and Troubleshooting | - Configuration lifecycle management
|
| Development and Scripting | - B2C Service scripting and APIs
|
| Data Management and Customization | - Data objects and schema customization
|
| Security and Access Control | - Authentication and authorization
|
| Integration Concepts | - Integration approaches
|
Question 1
Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?
A. site.ess
B. detail.php
C. standard.php
D. site.php
E. AnswerFeedback.widget
F. AnswerFeedback.php
G. standard.ess
Question 2
You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?
A. Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
B. Using File Manager within the console, select custom scripts and upload your script into it.
C. Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
D. Using File Manager within the console, select import scripts and upload your script into it.
Question 3
In which three ways can a user session end in the Oracle B2CService customer portal?
A. By default, the session expires in 15 minutes.
B. The user logs out of the customer portal admin panel.
C. The user logs out of the customer portal.
D. The user opens another interface's customer portal on the same site.
E. Theuser closes all browser Instances associated with the session.
Question 4
There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?
A. Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.
B. You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
C. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
D. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
E. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
Question 5
You build a Custom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
A. ConnectAPI::getMenuValues()
B. ConnectAPI::getMetadata{)
C. ConnectAPI: :getCustomObjectMetadata ()
D. ConnectAPI::gstNamedValues()
Solutions:
| Question 1 Answer: B,C,D | Question 2 Answer: C | Question 3 Answer: B,D,E | Question 4 Answer: C | Question 5 Answer: D |
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